There is no separate test or sandbox environment, so any case you create while practising is a real record and can't be deleted. To learn the platform safely, join a daily live training session instead of creating test cases. [Verify: link to the daily session / Academy sign-up]

If a verification has doubled up after you resent the link, note that sending a second verification link cancels the first one and makes it invalid — so the original "waiting" entry won't count and doesn't need deleting. [Verify: confirm this is current behaviour] The client completes the most recent link to finish the check.

This article provides general guidance only and is not legal advice.