The home screen

The first thing you'll see when you log in is the home screen with a New listing button (legal users may see New matter). This is your main starting point — click it whenever you need to begin an AML compliance check for a client, whether that's a property seller, a buyer, or an individual legal client.

Left-hand navigation

Clients

The Clients tab gives you a view of all your client records. It's most useful for requesting documents from high-risk clients. You don't typically add new clients from here — that happens automatically as part of creating a new listing or case.

Listings / Cases

This is where all your active and completed cases live. You can:

Sort by assignee, status, or risk level to prioritise your workload
Start a new case directly from this view (same as from the home screen)

Legal users will see this labelled as Matters.

Monitoring

Use the Monitoring tab for high-risk clients who require regular PEP (Politically Exposed Person) monitoring. To add a client to monitoring:

Go to Clients and find the relevant person.
Toggle on the PEP monitor switch.
The client will appear in the Monitoring tab.

While active, Workflow runs regular checks and notifies you if the client appears in any PEP reports. When your business relationship with the client ends, remove them from the monitoring list.

Templates

This is where your risk assessment templates live — covering both listing/matter templates and client risk assessment templates. Key things to know:

APLYiD manages the risk score thresholds for you — you don't need to change these.
Review dates indicate how frequently a client needs a new ID check and risk assessment. For example, a high-risk client requires re-verification annually.
You can view how scores are calculated and how risk levels are assigned from this section.