Client monitoring runs a daily scan on a client's name — checking for sanctions, PEP (politically exposed person) matches, and adverse media — and notifies you if anything new is found.
What monitoring checks for
When you enable monitoring for a client, Workflow scans daily against three databases:
Sanctions lists — global and Australian sanctions registers, identifying individuals or entities subject to financial restrictions
PEP databases — politically exposed persons, including people who hold or have held prominent public roles, and their close associates
Adverse media — news and public records specifically related to money laundering, financial crime, or terrorism financing
If a new match is found, you receive a notification. Your client is never notified.
Who monitoring is for
You can enable monitoring for any individual client in Workflow. We recommend enabling it for any client rated High Risk where you have an ongoing business relationship — for example, a repeat client, a long-term vendor, or a client involved in a complex entity structure.
Where monitored clients appear
Clients with monitoring enabled appear in the Monitoring section of the left-hand navigation. This gives you a central list of all clients currently under active monitoring, along with their risk rating.
What happens when a match is found
If a daily scan returns a new result, for example, a client appears on a sanctions list or is mentioned in adverse media, APLYiD sends you a notification.
When you receive a notification:
Review the match detail in the client record
Assess whether it relates to your specific client
Document your review and conclusions in the Notes tab on the relevant case
If the match is a false positive (a common name or unrelated individual), record this in your case notes so the decision is part of your audit trail.
Monitoring does not replace a risk assessment
Monitoring is an ongoing alert system and it does not replace the risk assessment you complete on a client. Your risk assessment remains the formal compliance record for each transaction. Monitoring is the tool that tells you if something changes in between.
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