What is Workflow?
Workflow is APLYiD's compliance platform for Australian businesses required to meet their AML/CTF obligations under Tranche 2 of the AML/CTF Act.
It is purpose-built for real estate agents, buyer's agents, legal professionals, and other businesses that must comply with AUSTRAC from 1 July 2026.
What Workflow does
Workflow manages your end-to-end AML compliance process:
Identity verification (KYC) — automated biometric ID checks for individual clients, completed in under 90 seconds
Business verification (KYB) — checks for companies, trusts, and other entities, including automatic director verification
Risk assessment — built-in questionnaire templates aligned to AUSTRAC requirements, with automatic risk scoring
Ongoing monitoring — alerts when a client's review period is due
Record keeping — all case records and documents stored in an audit-ready format for the 7-year retention period required by law
The two core concepts
Everything in Workflow is organised around Cases and Clients.
Cases
A case represents an AML compliance activity — the transaction or event that triggered your obligation to conduct Customer Due Diligence (CDD).
For a real estate agent, a case is typically a property sale. For a legal professional, it's a conveyancing matter or relevant client engagement. One transaction = one case.
Each case brings together the clients involved, their verification results, the risk assessment, all uploaded documents, and a complete audit trail.
Clients
A client is a person or entity in your Workflow account. A client record is created once and can be reused across multiple cases — so if a buyer comes back as a seller the following year, their profile already exists.
You only need to run a new identity check if their previous check has expired (typically after 1–3 years, depending on their risk level).
Who Workflow is designed for
Real estate agents and buyer's agents conducting property sales
Legal professionals handling matters involving real property
Other businesses affected by AUSTRAC Tranche 2 from 1 July 2026
Not sure whether Tranche 2 applies to you? See AUSTRAC Tranche 2: Key dates and what you need to do.
What Workflow is not
Workflow is focused on AML/CTF compliance. It is not a CRM, a property management system, or a general document store — though it does store all compliance records required under AML/CTF law.
Next steps