The Forms Live integration lets you trigger an APLYiD verification case directly from a property form in Forms Live, rather than logging into APLYiD separately to start one.
This guide walks through connecting the two platforms and creating a case.
Note: the integration currently only supports the vendor (seller) side of a transaction — there's no buyer support, and no automatic status update is sent back to Forms Live once you finish a verification in APLYiD.
Connecting Forms Live to APLYiD
ℹ️ This is a one-time, agency-level connection. Only an APLYiD admin can complete it. Once the principal user of the Forms Live account connects using the API key below, the integration becomes active for every user in that agency — not just the person who set it up.
In Forms Live, go to Connections in the left-hand menu. (in Forms Live)
Click Connect in the row labelled APLYiD. (in Forms Live)
Go to the APLYiD dashboard (workflow.aplyid.com/login) and log in. (in APLYiD)
Go to Settings, then Developers. (in APLYiD)
Enter the Forms Live webhook URL for your state:
South Australia: https://sa.api.formslive.com.au/aml-notification/aplyid
Click Save webhook URL. APLYiD displays an API key — copy it and store it somewhere secure, you'll need it in the next step.
Back in Forms Live, paste the API key into the field labelled API key, tick Allow User Access, and click Connect.
How a case gets created
A Forms Live user opens a supported form — currently the exclusive sale/listing authority style form (named differently in each state).
Vendor details already entered on the form (name and email) prefill into the case Forms Live sends to APLYiD.
The user is deep-linked into the APLYiD dashboard to progress the verification — run the identity check, complete the risk assessment, and review the result, the same as any other case.
ℹ️ The integration currently transfers one vendor’s details per case. If there are additional vendors, such as joint owners, add them directly in APLYiD once the case has been created. Buyer details must also be entered directly in APLYiD.
Frequently asked questions
Q: Can I add a second seller or joint owner through Forms Live?
A: Not through the integration. Only one seller can be submitted per case via the API. Add the second seller manually inside APLYiD once the case exists.
Q: Can I add a buyer through Forms Live?
A: No. The API doesn't currently accept a buyer, either when a case is created or as an update afterwards. Add and verify the buyer directly in APLYiD — entering their details takes about 1–2 minutes.
Q: If I edit the vendor's details in APLYiD, does Forms Live update automatically?
A: No. There's no automatic sync back to Forms Live once a case is created. If your workflow needs a completion record in Forms Live, update it there manually once you've finished the verification in APLYiD.
Q: I'm progressing the same property from a listing authority to a contract of sale — does it stay the same case?
A: No. APLYiD currently doesn’t allow for a case to span multiple forms. Creating a case from a second form on the same property starts a new, unlinked case in APLYiD.
Q: Does the integration check that the vendor is the actual owner of the property?
A: No. APLYiD verifies the identity of the vendor named on the form. The APLYiD integration does not confirm that the vendor is the registered owner or has authority to sell. Confirming that you are verifying the appropriate party remains part of your own due diligence process.
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