You can now manage your subscription billing directly from Settings > Billing within APLYiD Workflow.
From the Manage billing button, you'll be securely redirected to the Stripe Billing Portal where you can:
Update your payment method
Update your billing details (name, email, company name, and billing address)
View and download previous invoices
Updated today
Manage Your Billing Information
To manage your billing information:
In APLYiD Workflow, navigate to Settings > Billing.
Scroll to the Manage billing & invoices section.
Select Manage billing.
You'll be redirected to the secure Stripe Billing Portal.
Enter the billing email address you used when you first subscribed.
Stripe will send a one-time password (OTP) to your email.
Enter the OTP to access your billing portal.
Note: The Manage billing button opens an external Stripe Billing Portal in a new browser tab.
Update Your Payment Method
To update your payment method:
Open Settings > Billing.
Select Manage billing.
Sign in to the Stripe Billing Portal using your billing email address and the one-time password (OTP).
Navigate to Payment methods.
Add a new card or update your existing payment method.
Update Your Billing Details
You can update your:
Billing name
Billing email address
Company name
Billing address
To update your details:
Open Settings > Billing.
Select Manage billing.
Sign in to the Stripe Billing Portal.
Update your billing information.
Save your changes.
Important: If you no longer have access to your billing email address, please contact our Support team before attempting to sign in.
Download Previous Invoices
To view or download invoices:
Open Settings > Billing.
Select Manage billing.
Sign in to the Stripe Billing Portal.
Navigate to Billing history.
Select the invoice you'd like to download.
If you're unable to access the billing portal, please contact our Support team for assistance.
Frequently Asked Questions
Why am I redirected to another website?
The Manage billing button securely opens the Stripe Billing Portal, where your subscription and payment information is managed.
Which email address do I use to sign in?
Use the billing email address you entered when you first subscribed. Stripe will send a one-time password (OTP) to this email each time you sign in.
I can't access my billing email address. What should I do?
Please contact our Support team, and we'll help you update your billing email before you access the billing portal.
