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Understanding plans and billing

This article explains the different billing option and how you are charged

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Written by Mark Latham
Updated today

Workflow offers three plan types. Pay-as-you-go, Monthly, and Enterprise. All plans bill based on check usage, not user seats. You can view your current usage and manage your plan from Settings > Billing.

The three plan types

Pay-as-you-go (PAYG)

  • Billed per check β€” you only pay when a check is run

  • No monthly commitment or minimum spend

  • Best for lower volumes or firms getting started

Monthly plans

Monthly plans include a set number of checks per month, billed on a recurring basis. Unused checks do not roll over.

Pricing

Checks included

$45 per check

5 checks/month

$40 per check

10 checks/month

$35 per check

20+ checks/month

Monthly plans are suitable for firms with a predictable, regular check volume. If you run more checks than your plan includes in a given month, additional checks are billed at the standard per-check rate.

Enterprise

  • 12-month commitment

  • 30+ checks per month (custom volume agreed upfront)

  • Dedicated account management and priority support

  • Custom pricing

Enterprise is suited for larger firms, groups, or networks with high check volumes or specific compliance requirements. Contact APLYiD to discuss an Enterprise arrangement.

What counts as a "check"?

Each identity verification (individual or business) run through Workflow counts as one check. Resending a verification link to the same client does not count as an additional check unless the check is re-initiated.

User seats are not charged separately

You can add as many team members as you need without any additional cost per user. Billing is based entirely on check usage.

How to view your current usage

  1. From the main navigation, click Settings.

  2. Select Billing from the Settings menu.

  3. Your current plan, the number of checks used in the current billing period, and your remaining allowance (if on a Monthly plan) are shown at the top of the screen.

How to change your plan

  1. In Settings > Billing, click Change Plan.

  2. Review the available plan options.

  3. Select the plan you want to move to.

  4. Confirm the change.

Upgrades take effect at the start of your next billing cycle. If you need to upgrade immediately or discuss an Enterprise arrangement, contact APLYiD support.

How to view past invoices

  1. In Settings > Billing, scroll to the Invoice history section.

  2. Click on any invoice to view or download it as a PDF.

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