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What is Enhanced Due Diligence (EDD) and when does it apply?

Enhanced Due Diligence (EDD) is a deeper level of identity and background checking required for clients who present a higher risk of money laundering or financial crime. Workflow will indicate when EDD may be required based on the risk assessment you complete.

What EDD involves

Standard Customer Due Diligence (CDD) covers identity verification and basic risk rating. EDD goes further and may include:

  • Verifying the source of the client's funds

  • Verifying the source of the client's wealth

  • Obtaining additional identity documents

  • Conducting enhanced ongoing monitoring of the client relationship

When EDD is required

EDD is required when a client is assessed as high risk. Common triggers include:

  • The client is a Politically Exposed Person (PEP) or closely associated with one

  • The transaction value is unusually high relative to the client's apparent profile

  • The client is from a high-risk country or jurisdiction

  • The client structure is complex (e.g. a trust or company with multiple beneficial owners)

  • The risk assessment template scores the client as high risk

How Workflow indicates EDD is needed

If your risk assessment scores a client as high risk, Workflow will flag this in the case. You will need to complete EDD steps before marking the case as approved. All EDD steps are recorded in the case history and audit trail.

Where to record EDD evidence

Use the Documents section within the case to upload supporting materials (e.g. bank statements for source of funds, statutory declarations). Add notes in the Notes section to record your assessment and reasoning.

This article provides general guidance only and is not legal advice. For advice specific to your circumstances, contact AUSTRAC or your legal adviser.

Related articles

  • How is risk automatically calculated in Workflow?

  • When is source of funds or source of wealth documentation required?

  • What is a PEP flag and what do I do if my client gets one?

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